Returns

It is of the utmost importance for us to protect the privacy and personal information of our site visitors and users.

Shipping

We are the sole proprietors of the information collected on this site. We only collect data that are voluntarily provided by site visitors, and we never sell this information to any third parties without informed consent. Unless you indicate otherwise, we may contact you to tell you about Heroes & Hobbies updates or changes to this privacy policy. Products ordered will be shipped 48 hours after purchase. Heroes & Hobbies is not responsible for lost or damaged items during shipping.
During the recent pandemic, shipping and pre-orders may be delayed. We apologize for any inconveniences.
*Shipping only available inside Canada*

Returns

Full return of unopened product with proof of puchase within 14 days.
*Please note* board games that are missing pieces are on the manufacturer and Heroes & Hobbies will not except refunds on board games.
We do not except returns on comics, mystery minis, opened product or statues.